Terms of Service

Last Updated: November 1, 2026

Welcome to Lumivela. These Terms of Service ("Terms") govern your access to and use of our website, https://shoplumivela.com, including any purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms. Please read them carefully before using our services.

1. Overview

This website is operated by Lumivela. Throughout the site, the terms "we," "us," and "our" refer to Lumivela.

By visiting our website or purchasing products from us, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with these Terms, please discontinue using our website.

2. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian where permitted by law.

You agree not to use our products or services for unlawful or unauthorized purposes.

You must not transmit viruses, malicious code, or any material intended to disrupt the functionality or security of our website.

We reserve the right to refuse or restrict service where reasonably necessary, subject to applicable law.

3. Products and Availability

We strive to display our products as accurately as possible, including descriptions, images, colors, and specifications.

However, product appearances may vary slightly depending on screen settings, lighting, and manufacturing variations.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings without prior notice.

We make reasonable efforts to ensure that product information is accurate and up to date.

4. Pricing and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change without prior notice. However, changes will not affect orders that have already been accepted, except where permitted by applicable law.

We reserve the right to correct pricing errors, inaccuracies, or omissions.

Payments are processed through the secure payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Orders and Order Acceptance

After placing an order, you may receive an order confirmation email acknowledging receipt of your purchase.

An order confirmation does not necessarily constitute final acceptance of your order.

We reserve the right to cancel or refuse orders for legitimate reasons, including suspected fraud, payment issues, inventory shortages, or obvious pricing errors.

If an order is canceled after payment has been collected, we will issue a refund for the canceled items.

Customers are responsible for ensuring that all billing and shipping information is accurate.

6. Shipping and Delivery

We aim to process and ship orders promptly.

Processing times, shipping methods, delivery estimates, and applicable shipping charges are described in our Shipping Policy.

Delivery times are estimates unless expressly guaranteed and may vary due to carrier delays, customs procedures, weather conditions, or other circumstances beyond our reasonable control.

For additional information, please refer to our Shipping Policy available on our website.

7. Returns, Refunds, and Exchanges

We want you to be satisfied with your purchase.

Eligible returns, refunds, and exchanges are handled according to our Return & Refund Policy.

Customers must follow the return instructions provided by our support team.

Certain items may be excluded from returns where permitted by applicable law.

Nothing in these Terms limits your rights under applicable consumer protection laws.

8. Intellectual Property

All content on the Lumivela website, including text, graphics, logos, images, designs, and website elements owned by Lumivela, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our protected content without prior written permission.

Third-party trademarks, product names, and other intellectual property remain the property of their respective owners.

9. User Conduct

When using our website, you agree not to:

• Engage in fraudulent, illegal, or misleading activities.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with website functionality or security.

• Upload or transmit harmful software or malicious code.

• Violate the intellectual property rights of Lumivela or third parties.

• Use our website in any manner that violates applicable laws.

We may restrict access to our services when necessary to protect our customers, business, or website security.

10. Third-Party Services and Links

Our website may contain links to third-party websites, payment processors, or other services.

These third parties operate independently and may have their own terms, conditions, and privacy policies.

We are not responsible for third-party websites or services beyond our control, except where required by applicable law.

We encourage customers to review third-party policies before using their services.

11. Accuracy of Information

We make reasonable efforts to provide accurate and current information throughout our website.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, or promotions.

We reserve the right to correct such errors and update website information when necessary.

12. Disclaimer of Warranties

We strive to provide a reliable website and quality products.

However, to the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis without guarantees of uninterrupted or error-free operation.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Lumivela will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

This limitation does not apply to liability that cannot lawfully be limited or excluded, including applicable statutory consumer protections.

14. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our website is handled according to our Privacy Policy and applicable data protection laws.

By using our website, you acknowledge that your personal information may be processed as described in our Privacy Policy.

Please review our Privacy Policy for details regarding information collection, use, storage, and your privacy rights.

15. Promotions and Discounts

From time to time, Lumivela may offer promotional discounts, special offers, or limited-time sales.

Promotions may be subject to additional conditions, including expiration dates, eligibility requirements, or purchase limitations.

Unless otherwise stated, promotional offers cannot be combined.

We reserve the right to modify or discontinue promotions, subject to applicable law and any commitments already made to customers.

16. Changes to Terms of Service

We may update these Terms of Service periodically to reflect changes in our business operations, website functionality, or legal requirements.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Changes will apply prospectively unless otherwise permitted by law.

Your continued use of our website after updated Terms become effective constitutes acceptance where permitted by applicable law.

17. Governing Law

These Terms are governed by the laws applicable to the business operating Lumivela, subject to any mandatory consumer protection laws that apply in the customer's jurisdiction.

Any disputes arising from these Terms will be handled in accordance with applicable law.

18. Contact Information

If you have questions regarding these Terms of Service, your order, or our policies, please contact us through our website.

Store Name: Lumivela

Website: https://shoplumivela.com

Customer Support: Available through our website's contact page.

Thank you for shopping with Lumivela. We appreciate your trust and support.